One platform to run every operation
Configurable workflows, AI classification, and GOV.UK compliance built in. From £30,000/year. UK-hosted on AWS eu-west-2 (London). Live in weeks.
The Problem
Outgrown spreadsheets. Priced out of legacy platforms.
Legacy platforms cost a fortune and take months to change. General-purpose low-code tools weren't built for how you actually work. And spreadsheets stopped scaling two reorganisations ago. You need something in between, configurable, battle-ready, and live in weeks.
Entity Designer
Define how your organisation works. No developers needed.
Create your own record types, define fields and relationships, and control who sees what. All visually. Your operations, your structure, your way.
Contact
Modular Platform
One platform. The modules you actually need.
Ajaex isn't a suite you pay for and don't use. Start with the core platform capabilities included in every deployment, then add specialist modules when you need them.
Workflow Settings
Define lifecycle states and allowed transitions
Active States
State Transitions
Workflow Diagram
Visual Workflow Builder
Model any process. Deploy in weeks.
Work orders, inspections, approvals. Define states, transitions, and guards visually. Conditional routing, SLA tracking, and automated notifications included.
Built for FM Providers
One platform. Every contract.
FM providers run multiple client contracts. Ajaex is multi-tenant by design. Stand up a new tenant for each contract you win, with isolated data, branded portals, and contract-specific configuration. No re-procurement, no separate platforms.
Tenant isolation
Independent data, branding, and access controls per tenant.
Per-tenant configuration
Workflows, SLAs, and reporting configured for each contract.
Central administration
One admin view across every tenant and contract you run.
Stand up in hours
Add new tenants in hours, not weeks. One platform, every contract.
AI & Automation
AI that works for you. Not against you.
Every AI feature is tightly scoped. It only sees the data you choose, validates its own output, and logs every decision for a full audit trail. AI suggests, classifies, and auto-completes behind your components, so your team gets the speed without the risk. Inference runs through AWS Bedrock, region-pinned to your tier.
AI Definition: Triage Service Request
Configure AI tasks, prompts, and model settings
Classification Engine
Sarah Mitchell
Office Manager · Building A, Floor 3
“The radiator in room 4B isn't producing any heat and the off...”
Heating
0% match
Each request is matched against your service catalogue by context and classified automatically. Human corrections feed back in, so it gets smarter with every ticket.
Report a Problem
Tell us what's wrong and we'll get it sorted.
Building
Floor
Self-Service Portal
Let your people raise requests directly. AI handles the rest.
Staff, tenants, and customers submit requests through a branded portal scoped to their location and organisation. AI auto-classifies each request by service class and category, routes it to the right team, and confirms receipt instantly.
Built for the UK
The things you shouldn't have to bolt on afterwards.
Accessible
WCAG 2.2 AA built into every component. Every page, every form, every interaction works for everyone.
AI Transparency
Every AI decision is logged automatically, meeting the UK government's ATRS standard without any extra work.
UK-Hosted by Default
Starter and Professional run on AWS eu-west-2 (London). Data and AI inference stay in-region.
Regional Data Residency
Enterprise customers can pin data and AI processing to their chosen AWS region, in line with AWS data residency standards.
Who It's For
Purpose-built for organisations that need to move fast without cutting corners.
Facilities Management
FM providers who've outgrown legacy CAFM or can't justify the licensing. One platform for assets, work orders, and service delivery across every site and contract.
Public Sector
Local authorities, NHS trusts, and government agencies that need digital operations up and running fast, with GOV.UK standards handled out of the box.
Housing & Education
Housing associations, universities, and multi-academy trusts that have outgrown spreadsheets and need a system their teams can actually shape.
TRIRIGA / Maximo / Planon successors
Organisations planning the next generation of their CAFM. Ajaex runs alongside your existing platform during transition and becomes your operational system of record when you're ready.
Who built this
Decades of UK enterprise delivery, distilled into one platform.
Ajaex is built by people who delivered operational platforms across banking, facilities management, telecoms, transport, and the UK public sector. The experience is in the product.
IBM Silver Business Partner
Verified enterprise delivery partner.
Chris Walsh holds SC clearance
UK Government Security Check.
GOV.UK Service Standard aligned
Built to meet the standard, not retrofitted.
36+ years' combined delivery
Banking, FM, telecoms, transport, public sector.
Ready to modernise
your operations?
See how Ajaex Platform replaces fragmented systems with a single platform your team can actually configure. Book a 30-minute demo and we'll model your workflows live.
